VidMate not working can mean a few different things: a download that fails, a file stuck at 99%, a site that won't load, or an app that closes on its own. Most of these take a minute to fix. Find your problem below and try the steps in order. You can read more about the VidMate app, or get a fresh copy from our download VidMate page.
Download Failed
This is the most common problem. Try these in order:
- Check your storage. If your phone is nearly full, downloads stop. Free up some space.
- Check your internet. Switch between Wi-Fi and mobile data, then tap Resume.
- Try a smaller size. Large 4K files are more likely to fail on a weak connection.
- Update the app. Sites change often, and new builds fix broken downloads.
Download Stuck at 99% or 0%
A file stuck at 99% usually didn't finish joining its parts. Delete it from My Files and download it again. A file stuck at 0% often means the site has blocked that link, so try a different size or update the app.
YouTube Not Downloading
When YouTube changes its site, downloads can stop for everyone until a new version comes out. Check our download page for the newest build. Meanwhile, restart the app and try again, as some fixes work on a second try.
Site Won't Load in the App
Clear the app's browser data. Open the app's Settings, find the option to clear cache or history, and tap it. Then reload the page. If that doesn't help, open the site's link by pasting it instead of using the home screen icon.
App Keeps Crashing
- Restart your phone.
- Clear the app's cache: open your phone's Settings, tap Apps, find the app, then Storage, then Clear cache.
- If it still crashes, uninstall it and install a fresh copy.
"App Not Installed"
This usually means an older copy is still on your phone, or the new file was signed differently. Uninstall the old app first, then install the new file. Make sure you have at least 100 MB free.
"There Was a Problem Parsing the Package"
The file is broken or your Android version is too old. The app needs Android 5.0 or newer. Delete the file and download it again on Wi-Fi.
No Sound in a Downloaded Video
Some sites store sound and picture separately, and the app joins them after downloading. If the file has no sound, it may not have finished. Delete it and download it again.
Downloads Pause When the Screen Is Off
Battery saver may be stopping the app. Turn off battery optimisation for the app in your phone's battery settings, so downloads keep running in the background.
Frequently Asked Questions (FAQs)
Why is VidMate not working today?
Most often a site has changed something, or you're on an old version. Update the app first.
Will clearing the cache delete my downloads?
No. Clearing the cache only removes temporary files. Your saved videos stay.
Why do downloads fail only on mobile data?
Your data may be slow or limited. Try a smaller size, or wait until you're on Wi-Fi.
My phone says the app is harmful. What should I do?
Play Protect warns about apps from outside the store. If the file came from a trusted page and the size is about 35.3 MB, it's usually the real file.
Is this site part of the VidMate team?
No. We're an independent guide site and share fixes that work on your side.
